Wednesday 22 November 2017

How Artificial Intelligence Will Impact Employee Training At Workplace

With digital revolution, the world has become more mobile, tech-savvy and automated. For those who thrive innovation at workplace, this has been a huge transformation from the days gone by. In the future, organizations will connect in an online environment, where personalization is enabled, collaboration is enhanced and data sharing is automated. Consequently, workplaces will use Artificial Intelligence (AI) to bridge skill gaps and improve knowledge competency. The adoption of online Learning Management Software (LMS) has a huge impact on workplace training, employee efficiency and productivity.

                 

Optimization of Technology

Adoption of virtual assistance is rising with time, with 85% workforce experiencing its use in their real life. However, 75% use it for professional purposes, suggesting that there are ample opportunities to do more to embed this technology with training courses. Virtual assistants help boosting employee productivity, innovation and job satisfaction. Basically, organization personnel are highly responsive tousing Artificial Intelligence (AI) at the workplace. Modern learners want to learn at their own pace, while on the go or from remote locations at the point of need. With majority of the workforce spending hours each day in face-to-face meetings, potential benefits of latest technologies have become significant.

Using Bots is the Latest Trend

Today’s new age learners have started using bots to replace human tasks. Around 62% of workforce using voice commands with virtual assistants have replaced the use of keyboards in workplace. The pace at which technology is becoming common supports the use of bots for varied purposes including:
  •        Receiving conference calls
  •        Taking notes from a meeting
  •        Using facial recognition feature to sign up for meetings


AI addresses daunting challenges faced by trainers as well as employees. It helps revamping learning opportunities and improve collaboration between humans and machines. Organizations are adapting the AI approach to leverage the new criteria of success, redefined by information sharing, problem-solving and experimentation.

Organizations that want to excel in their domain need to build upon  latest technologies in new ways. Improved growth and job satisfaction are the two outcomes that businesses expect from AI. Not only workforce, but there are increasing number of trainers who introduce automated solutions to take the next step to improve overall business value. Such benefits develop a strong case for investment in creating new jobs as well as making existing jobs better. With an effective workforce development strategy and intelligent business model, latest workforce challenges faced by enterprises today can be solved with ease.

Suggested Further Reading: 
https://www.cisco.com/c/dam/en/us/solutions/collateral/collaboration/morar-advanc-techn-white-paper.pdf

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